- Zerian stores Discord IDs and the settings and records its features need — not your messages in general.
- We never sell your data or use it for ads or AI training.
- Ask in the support server and we’ll show you or delete your data.
Who we are
Zerian (“Zerian”, “we”, “us”) is a Discord bot and website run by a small independent team. This policy explains what information Zerian collects, why, how long we keep it, and how you can have it deleted.
It covers two things: the Zerian bot in Discord servers, and the Zerian website, including website accounts and the global chat.
What the bot collects
Zerian only stores what a feature needs to work. Most of it is Discord IDs (long numbers that identify a user, server, channel or role) and settings that server admins choose.
| Type | Examples | Why |
|---|---|---|
| Server settings | Server ID, channel and role IDs, prefix, module settings, auto-mod word lists | So each feature works the way the server set it up |
| Moderation records | User ID, action (warn, timeout, ban…), reason, moderator, time, case number; temporary-ban end times; quarantine role lists | Case history, auto-punish rules and undoing timed actions |
| Security | Anti-nuke incidents, whitelisted user and role IDs, server role and channel backups (names, permissions, layout — never messages), server blacklist | Stopping attacks and restoring the server afterwards |
| Verification | Whether you passed verification; account age and default-avatar checks used by the alt detector | Keeping raiders and alt accounts out |
| Tickets | Ticket number, opener, claimer, subject and details you type, status, rating | Running the ticket system. Transcripts are sent as a file to the server’s log channel and to the ticket opener — Zerian does not keep its own copy |
| Things you write to Zerian | Application answers, ban appeals, suggestions, reminders, AFK messages, tags, custom commands, auto-responses, scheduled messages, confessions, LOA reasons | So the feature can show or deliver them |
| Community features | XP and levels, economy balance and items, birthday (month and day only), event RSVPs, giveaway entries, poll votes, counting progress | Leaderboards, rewards and games |
| Invite tracking | Which invite a member joined with and who created it | Invite leaderboards and join logs |
| Staff tools | Staff tier, promotions, strikes, activity counts, LOA dates | Staff management features |
Message content
Zerian reads messages to run prefix commands (like !help), to check them against the server’s auto-mod rules, and for counting channels and auto-responders. It does not save message content in general. The exceptions:
- Server logs. If a server turns on logging, edited and deleted messages are posted to that server’s log channel. They live in Discord, not with us.
- Snipe. The most recent deleted or edited message in a channel is held in memory for
/snipe. It is never written to disk and is gone when the bot restarts. - Reported messages. When someone uses Report Message, a copy is sent to the server’s staff.
Status and presence
If a server turns on status rewards, Zerian checks members’ custom status for the server’s keyword and gives or removes a role. It doesn’t store your status.
Confessions
Confessions are anonymous to other members. If the server set up a staff log, the server’s staff can see who wrote each confession, so that they can deal with abuse.
What the website collects
- Accounts. If you sign up, we store your email address and the display name you choose. Your password is handled by Google Firebase Authentication — we never see it.
- Global chat. Messages you post are stored with your display name and the time, and every signed-in user can read them.
- Your browser. The site saves team profile pictures in your browser for a few hours so the page loads faster. We don’t use advertising or tracking cookies.
- Services the page loads. Fonts come from Google Fonts, and team profile pictures come from Discord and public profile services. Like any website, these services receive your IP address when your browser contacts them.
How we use it
We use this information only to run Zerian’s features, keep servers safe, fix bugs, and prevent abuse of the bot or the website. We do not sell your data, use it for advertising, or use it to train AI models.
The Zerian team can see the list of servers Zerian is in (name, ID and member count) and may create an invite link to a server to give support or investigate abuse. We may also post service notices, such as updates or planned downtime, in a server’s system or announcement channel.
Who can see it
- Your server’s staff can see what Zerian’s features show them: cases, logs, tickets, applications, appeals and confession authors if a staff log is set up.
- Other members can see public things like leaderboards, ranks, giveaway entries and event RSVPs.
- Service providers who run parts of Zerian for us: Discord, Google Firebase (website accounts and chat), Cloudflare and GitHub (website hosting), and the computer or cloud server that runs the bot.
- When the law requires it, or to protect people from serious harm.
We do not share your information with anyone else.
Storage and security
Bot data is stored in files on the machine that runs Zerian, with an automatic backup copy. Only the Zerian team can access that machine. Website accounts and chat are stored in Google Firebase.
We take reasonable steps to protect your data, but no system is perfectly secure. If a breach affects your data, we will announce it in the support server.
How long we keep it
- Server data stays while Zerian is in the server, so settings and history aren’t lost if it’s removed by mistake. A server owner can ask us to delete it at any time.
- Finished items such as expired reminders, ended giveaways and expired temporary bans are removed or marked done automatically.
- Moderation records stay until a server’s staff remove them with
/infraction removeor/infraction clear, or until you ask us to delete them. - Website accounts and chat messages stay until you ask us to delete them. Old chat messages may also be removed by the site owner.
Your choices and rights
You can ask us to:
- Tell you what data Zerian has about you
- Correct it
- Delete it, including your website account
To make a request, open a ticket in the Zerian support server and include your Discord user ID (and your account email, for website requests). We’ll reply within 30 days.
Some data may be kept if deleting it would let someone get around a ban or a moderation action, or if the law requires us to keep it. Depending on where you live (for example in the EU, UK or California), you may have extra rights under local privacy laws, and you can complain to your local data protection authority.
Server admins control most features. If you don’t want a feature such as leveling or invite tracking to record you, ask that server’s staff to turn it off.
Children
Zerian is for people who are old enough to use Discord under Discord’s Terms of Service (at least 13, or older where local law requires). We don’t knowingly collect data from anyone younger. If you think a child under that age has given us data, contact us and we’ll delete it.
Discord and other services
Zerian runs on Discord, so Discord’s own Privacy Policy also applies to everything you do there. The website uses Google Firebase, Google Fonts, Cloudflare and GitHub, each under their own privacy policies.
Changes to this policy
We’ll update the date at the top when this policy changes, and announce important changes in the support server. If you keep using Zerian after a change, the updated policy applies.
Contact
Questions or requests about your data: open a ticket in the Zerian support server.
- Follow Discord’s rules and don’t use Zerian to raid, spam or harass.
- Server admins are responsible for how they set Zerian up — its automatic protections act on those settings.
- Coins and XP have no real-world value. Zerian is provided as is.
Agreeing to these terms
These terms are the rules for using Zerian (“Zerian”, “we”, “us”): the Discord bot and the Zerian website. By adding Zerian to a server, using its commands, or using the website, you agree to them. If you don’t agree, don’t use Zerian.
If you add Zerian to a server, you also confirm you have permission to do so, and that server’s members use Zerian under these terms too.
Who can use Zerian
You must be allowed to use Discord under Discord’s Terms of Service — at least 13, or older where local law requires. Zerian’s rules don’t replace Discord’s; you have to follow both.
What we provide
Zerian provides moderation, security, community and utility features for Discord servers. We may add, change or remove features at any time, and we may limit how often commands can be used to keep the bot stable.
We work hard to keep Zerian online, but we can’t promise it will always be available or work without errors. It may be down for updates, outages or problems with Discord.
Server owners and admins
If you manage a server that uses Zerian, you are responsible for:
- How you set up Zerian’s features, including auto-mod rules, anti-nuke limits, whitelists, auto-punish rules and verification
- Telling your members which features record activity, such as logging, leveling, invite tracking and confessions with a staff log
- Moderation actions your staff take with Zerian
- Following Discord’s rules in your server
Automatic actions
Many of Zerian’s protections act on their own — anti-nuke, anti-raid, auto-mod, verification and auto-punish rules can ban, kick, time out, remove roles or delete messages without a person approving it first.
These systems follow the settings your server chose and can make mistakes. For example, a trusted admin who isn’t whitelisted may be punished for deleting several channels quickly. Server staff can reverse an action, and you can report mistakes in the support server. We aren’t responsible for actions Zerian takes based on a server’s settings.
Rules for using Zerian
You may not use Zerian, or try to use it, to:
- Break the law or Discord’s Terms of Service or Community Guidelines
- Raid, nuke or spam servers, or harass, threaten or dox anyone
- Post illegal, sexual or hateful content through Zerian’s messages, tags, custom commands, confessions or the global chat
- Get around bans, blacklists, timeouts or other moderation
- Gain unfair advantages in economy, leveling, giveaways or games, for example with alt accounts, scripts or automation
- Exploit bugs, overload the bot, or attack Zerian, its website or its services
- Pretend to be Zerian or its team
If you find a bug or security problem, report it privately in the support server instead of using it.
Coins, items and rewards
Zerian’s coins, items, XP and levels are just for fun. They have no real-world value, can’t be exchanged for money, and you don’t own them. Selling or trading them for money or anything outside Discord isn’t allowed. We or a server’s admins may change, reset or remove them at any time.
Giveaways run with Zerian are created by server members, not by us. The person or server running a giveaway is responsible for the prize.
Your content
You keep ownership of what you write through Zerian — tags, custom commands, applications, appeals, confessions, chat messages and so on. You let us store, show and process it only so the feature can work. You’re responsible for what you post.
Server staff, and we, may remove content that breaks these terms or a server’s rules.
Website accounts and global chat
- Keep your login safe. You’re responsible for what happens on your account.
- Use a display name that isn’t offensive and doesn’t pretend to be someone else, including the Zerian team.
- Be respectful in the global chat. The site owner can delete any message and restrict or delete accounts that break these terms.
Paid plans
Zerian may offer paid plans. If you buy one, the price, what it includes and its billing period are shown before you pay. You can cancel any time, and it stays active until the end of the period you paid for. Refunds are handled case by case through the support server, unless the law where you live gives you a right to one.
If we end a paid plan because you broke these terms, you won’t get a refund.
Suspension and removal
We may block any user or server from Zerian, remove Zerian from a server, or close a website account, with or without warning, if we believe these terms were broken or to protect Zerian, its users or Discord.
You can stop using Zerian at any time by removing it from your server or deleting your account. See the Privacy Policy for how to have your data deleted.
Zerian’s name and code
The Zerian name, logo, website and bot are owned by the Zerian team. These terms let you use Zerian; they don’t give you ownership of it or let you copy, resell or redistribute it.
No guarantees
Zerian is provided “as is” and “as available”. As far as the law allows, we make no promises that it will be error-free, secure, always available, or that it will stop every attack or rule-breaker. Keep your own backups of anything important.
Limits on our responsibility
As far as the law allows, the Zerian team isn’t responsible for indirect or unexpected losses from using Zerian. That includes lost data, lost members, damage to a server, actions taken by Zerian’s automatic systems, or what other people do with Zerian. If we are found responsible for something, our total responsibility is limited to the amount you paid us in the 12 months before the problem, or US $20 if you paid nothing.
Some places don’t allow these limits, so they may not fully apply to you.
Changes to these terms
We may update these terms. We’ll change the date at the top and announce important changes in the support server. If you keep using Zerian after a change, you agree to the new terms.
Contact
Questions about these terms: open a ticket in the Zerian support server.